Skip to Main
Logo

TERMS AND CONDITIONS

GENERAL CONDITIONS OF SALE

 

1. Information about domain owner and online store www.boxpt.com

 

The domain / online store available at www.boxpt.com are owned by "Atitudes d'Época, Lda" (hereinafter "BOXPT Equipment"), a limited liability company with headquarters at Rua José Ribeiro Galvão, 60 4BE, 4490- 649 Póvoa de Varzim, with a unique registration and identification number of corporate entity no. 510618359, with a registered capital of € 50,000 and a registered trademark with "BOXPT Equipment".

 

 

2.  Scope of application

 

The present General Conditions of Sale regulate the visit / navigation and the operations of purchase and sale made in the online store in www.boxpt.com, between any natural or collective person that uses the site and buy without intention to resell the articles that acquires in the (hereinafter referred to as "Customer") and BOXPT Equipment as responsible for the marketing of its products through this online store available at www.boxpt.com, as Seller.

 BOXPT Equipment reserves the right not to process any order made by a customer that is not an end consumer or those that are not fully in accordance with these General Conditions of Sale.

In order to be able to buy from the online store www.boxpt.com, the Customer must ensure that all his data are correctly and completely indicated, since only in this way can BOXPT Equipment guarantee the receipt / acceptance of the customer's order and the respective delivery to the customer of the product (s) purchased.

 

 

3. Comercial policy

 

In the event that the product / article purchased does not correspond to the information / description presented on the same and its characteristics, the Customer has the right to terminate the purchase contract in accordance with the applicable legal terms (and as described in the section Exchanges and Returns).

 

The images and photographs of the products, even though they try to be as reliable as possible, are merely illustrative, so the Client should consider the existence of differences of color, appearance of shape and form, which may also be due to the monitor and the internet browser used by the Customer. In this way, we recommend to the Client the careful and detailed consultation of the product and its characteristics, so as to make sure of them at the time of purchase.

 

The environment in the online store BOXPT Equipment and the products in it available are independent of the physical store BOXPT Equipment, having own conditions in the level of price, product, promotional campaigns, etc. Therefore, all incidents and matters related to the purchase made at the BOXPT Equipment online store should be dealt with exclusively through customerservice@boxpt.com and at www.boxpt.com.

 

The sale underlying each order made by the Customer is made under "reservation of ownership", whereby the products purchased remain the property of Atitudes d'Época, Lda until the full and complete payment of the invoiced amount. 

 

The validity and confirmation of the purchase order / order by the Customer, presupposes that the Customer has taken note of and accepted these General Terms and Conditions of Sale, as well as the Privacy Policy in force, at any time, in the online store BOXPT Equipment at www. boxpt.com. Said order and the confirmation of the same by BOXPT Equipment constitute the contract of sale between Atitudes d'Época, Lda and the Client, both of which accept the validity of this procedure and the proof of the same through the data and the steps followed by the Client, as well as the documents generated by the computer as a result of the contracting and transactions carried out.

 

 

4. Customer order

 

In case of non-payment or non-compliance or non-confirmation of these General Conditions of Sale, BOXPT Equipment reserves the right not to accept the order of the Customer, or to cancel it, even after automatic confirmation of the same.

 

 

5. Confirmation or Cancellation

 

BOXPT Equipment reserves the right not to confirm and / or proceed with the delivery of the products of the order made by the Client, regardless of the reason and free of responsibility for any damages or costs:

   1. If any unforeseeable occurrence or change in the current circumstances that may affect production, transportation and related costs arise or causes abnormal increases in the prices of raw materials;

   2. If, for any reason, good collection and receipt by BOXPT Equipment of their payment is impossible;

   3. When the ordered products are no longer available;

   4. When the order has been made and / or the data necessary for the delivery of the order have been indicated incompletely or incorrectly;

   5. When the order is flagged by the security systems of www.boxpt.com and BOXPT Equipment as an incorrect order, irregular and / or considered fraud.

In any of the cases mentioned, BOXPT Equipment will inform the Customer by email or telephone contact about such situation of impossibility of confirmation of the sale and the consequent cancellation of the order. In the event of an order and payment of products that have become unavailable, BOXPT Equipment will refund (refund) the money paid for the unavailable items.

 

Validity of payments:

- The multibanco payments have a validity of 3 days, after this period the order will be considered invalid and will be canceled.

- The MBWAY payment is made immediately, with a 5 minute window for payment confirmation. After this time, the order is considered invalid and will be canceled.

- Payment with PayPal is done immediately, any failure to pay will cause the order to be considered invalid and will be canceled.

- Bank transfer payments have a validity of 3 days (proof must be sent within this interval), after this period the order will be considered invalid and will be canceled.

- Payment by Credit Card is made immediately, any failure to pay will cause the order to be considered invalid and will be canceled.

 

 

6. Product prices and Shipping fees

 

The price of the products available in the online shop BOXPT Equipment at www.boxpt.com is indicated in Euros (€) and already includes Value Added Tax (VAT), and at the end of the ordering process, the total price (indicated in checkout menu), will also include shipping charges (where applicable).

Product prices and delivery charges are always set when ordering, so they should always be checked at this time, as they are subject to change without prior notice or may contain some inaccuracy.

Shipping charges will be billed for each order, ie if you order more than one item, you will only pay once for shipping costs, except for a temporary unavailability or delay in stock replacement of an item, or in the manifest situation In this case BOXPT Equipment reserves the right to split the delivery of the order, and the Customer will be notified by e-mail (indicated in the Customer Register) or telephone contact.

At the time of delivery, the Customer must check / inspect the packaging and the products sent in order to check its condition / possible damages. If you notice any nonconformity or damage to the products, you must not accept delivery of the order, which must be returned immediately through the mechanism provided for the "Returns".

 

 

7. Intellectual Property Rights

 

BOXPT Equipment is considered to be the property of BOXPT Equipment and, as such, protected by intellectual property law, all trademarks (unless expressly excluded), distinctive signs, images, texts, photographs and any other works / works reproduced or represented on www.boxpt.com .com, and any reproduction or total or partial representation of the same site or any elements in it is prohibited. 

 

 

8. Changing Conditions / Information Errors

 

BOXPT Equipment may change these conditions of use and contracting without prior notice, as well as modify at any time the information and commercial offer presented on products, prices, promotions, commercial conditions and services, and any changes will always be published on the website www.boxpt.com, therefore, in any use of the site or any purchase in the online store BOXPT Equipment, it is recommended the proper revision / confirmation of the version of the General Conditions Sale in force in each moment (of the order) and that will be the terms applicable to you and / or your respective business transaction.

 

Despite all the care taken by BOXPT Equipment in preparing the contents of www.boxpt.com, information, texts, graphic documents, movies, music and / or other services may contain errors or be incomplete. In these cases, BOXPT Equipment shall not be liable for any damages resulting from the use (or inability to use) the site, including damages caused by viruses or any inaccuracy or imperfection of the information, unless such damage is the result of intent or negligence by of BOXPT Equipment.

 

 

9. Changing Conditions / Information Errors

 

Any questions regarding the interpretation of these General Conditions of Sale and all emerging litigation between User / Customer and BOXPT Equipment / Seller related to such Conditions, using the www.boxpt.com website, or any purchase / transaction made through it, will be governed by Portuguese Law (Decree-Law no. 67/2003 updated by Decree-Law no. 84/2008).

In the event of a dispute between the parties, the Court of Póvoa de Varzim shall be the competent court, expressly renouncing any other.

 

 

10. Alternative Dispute Resolution

 

In the event of a dispute, the Client may appeal to one of the Alternative Dispute Resolution Entities. You can find more information and contact them at the Consumer Portal, http://www.consumidor.gov.pt/informacao-ao-consumidor2/-conflitos-de-consumo.aspx.

BOXPT Equipment is a full member of the CICAP, located at Rua Damião de Góis, nº 31 lj 6 - 4050-225 Porto - www.cicap.pt.  

 

 

11. Customer service

 

Mor further information or clarification, you may contact BOXPT Equipment / Atitudes d'Época, Lda, by email at customerservice@boxpt.com or by phone, from Monday to Friday, from 9am to 1pm and from 2pm to 6pm, by calling +351 252 643 179 or (+351) 911048012.