TERMOS E CONDIÇÕES

GENERAL CONDITIONS OF SALE

1. Information on the domain holder and online shop www.boxpt.com

The domain/online store available at www.boxpt.com is owned by ‘Atitudes d’Época, Lda’ (hereinafter referred to as ‘Equipamento BOXPT’), a limited liability company headquartered at Parque Industrial de Boticas – Lote 13, 5460-344 Boticas, registered under the unique corporate identification number 510618359, with a share capital of €100,000, and the owner of the ‘Equipamento BOXPT’ brand.

2. Scope of Application

These General Terms and Conditions of Sale regulate the visit/browsing and the purchase and sale operations carried out in the online shop at www.boxpt.com, between any natural or legal person who uses the website and buys without the intention of reselling the items they purchase in the online shop (hereinafter referred to as the ‘Customer’) and BOXPT Equipment as the party responsible for marketing its products through this online shop available at www.boxpt.com, as the Seller.

BOXPT Equipment reserves the right not to process any order placed by a customer who is not a final consumer or those that do not fully comply with these General Conditions of Sale.

In order to be able to buy from the online shop www.boxpt.com, the Customer must register as such, ensuring that all their details are provided correctly and completely, as this is the only way BOXPT Equipment can guarantee receipt/acceptance of the Customer’s order and the respective delivery to the Customer of the product(s) purchased.

3. Trade Policy

If the purchased product/item does not correspond to the information/description provided about it and its respective characteristics, the Customer has the right to terminate the purchase and sale contract under the applicable legal terms (as described in more detail in the Exchanges and Returns section).

Although the images and photographs of the products aim to be as faithful as possible, they are merely illustrative. Therefore, the Customer should consider the possibility of color differences and shape/appearance variations, which may also be due to the monitor and internet browser used by the Customer. Thus, we recommend that the Customer carefully and thoroughly reviews the product and its respective characteristics to ensure they are accurately understood at the time of purchase.

The environment of the BOXPT Equipment online store and the products available therein are independent of the physical BOXPT Equipment store, having their own conditions in terms of price, product, promotional campaigns, etc. Therefore, all issues and matters related to purchases made in the BOXPT Equipment online store should be handled exclusively through the email customerservice@boxpt.com and at www.boxpt.com.

The sale underlying each order placed by the Customer is made under “retention of title”, meaning the products purchased remain the property of Atitudes d’Época, Lda until the full and effective payment of the invoiced amount.

The validity and confirmation of the purchase/order by the Customer imply that they have acknowledged and accepted these General Terms and Conditions of Sale, as well as the Privacy Policy in force at each moment in the BOXPT Equipment online store at www.boxpt.com. The aforementioned order and its confirmation by BOXPT Equipment constitute the purchase and sale contract between Atitudes d’Época, Lda and the Customer, both accepting the validity of this procedure and confirming it through the data provided and the steps followed by the Customer, as well as the documents generated electronically in the course of the contract and transactions carried out.

BOXPT Equipment reserves the right not to process any order placed by a customer who is not a final consumer or those that do not fully comply with these General Terms and Conditions of Sale.

To purchase from the online store www.boxpt.com, the Customer must register as such, ensuring that all their data is provided correctly and completely, as only then can BOXPT Equipment guarantee the receipt/acceptance of the customer’s order and the respective delivery of the purchased product(s) to the customer.

4. Vision, Mission, Principles and Values

Vision:
To be the benchmark in the development of training equipment.

Mission:
To support all athletes in increasing their sporting performance by developing high quality products with the latest technology.

Principles:

  • Satisfy and exceed the needs and expectations of customers and other stakeholders;
  • Promote the development of employees’ skills by encouraging the sharing of information and knowledge, aiming to foster a critical and innovative spirit;
  • Act responsibly and transparently, adopting sustainable business practices of excellence (precautionary principle and pollution prevention at the source), considering the concerns of stakeholders;
  • Create and distribute value by adopting continuous improvement practices;
  • Recognise and respect all aspects of social responsibility in the internal management of the organisation;
  • Comply with and, whenever possible, exceed normative, legal, and other applicable requirements in its activities, including internationally recognised conventions and declarations.

Values:

  • Professional ethics;
  • Transparency and information sharing;
  • Innovation
  • Performance
  • Quality

5. Customer Order

In the event of non-payment or non-compliance with or non-confirmation of these General Conditions of Sale, BOXPT Equipment reserves the right not to accept the Customer’s order or to cancel it, even after automatic confirmation.

6. Confirmation or Cancellation

BOXPT Equipment reserves the right not to confirm and/or proceed with the delivery of products ordered by the Customer, regardless of the reason, and is exempt from liability for any damages or costs:

  • If any unforeseen event or change in the current circumstances arises that could affect production, transport and related costs, or cause abnormal increases in raw material prices;
  • If, for any reason, the proper collection and receipt of the respective payment by BOXPT Equipment are impossible;
  • When the ordered products are no longer available;
  • When the order has been placed and/or the essential data for the delivery of the order have been provided incompletely or incorrectly;
  • When the order is flagged by the security systems of the website www.boxpt.com and BOXPT Equipment as an incorrect, irregular and/or considered fraudulent order.

In any of the aforementioned cases, BOXPT Equipment will inform the Customer by e-mail or telephone contact about such a situation of inability to confirm the sale and about the consequent cancellation of the order. If an order is placed and payment is made for products that have since become unavailable, BOXPT Equipment will refund the money paid for the unavailable items.

Payment validity:

  • Payments via Multibanco are valid for 3 days; after this period, the order will be considered invalid and will be cancelled.
  • Payment via MBWAY is made immediately, with a 5-minute window for payment confirmation. After this time, the order is considered invalid and will be cancelled.
  • Payment via PayPal is made immediately; any payment failure will cause the order to be considered invalid and it will be cancelled.
  • Payments via bank transfer are valid for 3 days (the proof of payment must be sent within this period); after this period, the order will be considered invalid and will be cancelled.
  • Payment via Credit Card is made immediately; any payment failure will cause the order to be considered invalid and it will be cancelled.

7. Product Prices and Shipping Costs

BOXPT Equipment reserves the right to not confirm and/or proceed with the delivery of products ordered by the Customer, regardless of the reason, and is exempt from liability for any damages or costs:

A BOXPT Equipment informará o Cliente por e-mail ou contacto telefónico sobre tal situação de impossibilidade de confirmação da venda e sobre o consequente cancelamento da encomenda. No caso de ser feita uma encomenda e respetivo pagamento de produtos que entretanto ficaram indisponíveis, a BOXPT Equipment procederá ao reembolso do dinheiro pago pelos artigos indisponíveis.

Payment validity:

The price of products available on the BOXPT Equipment online store at www.boxpt.com is indicated in Euros (€) and already includes Value Added Tax (VAT). At the end of the ordering process, the total price (indicated in the “checkout” menu) will also include shipping costs (when applicable).

Product prices and shipping costs are always established at the time of ordering, so they should always be checked at this time, as they are subject to change without notice or may contain inaccuracies.

Shipping costs will be invoiced per order, meaning if the Customer orders more than one item, they will only pay shipping costs once, except in cases of momentary unavailability or delay in restocking of any item, or in the situation of obvious impossibility of joint delivery of an excessively large order – in these cases, BOXPT Equipment reserves the right to split the order delivery, and the Customer will be notified by email (provided in the Customer Register) or telephone contact.

At the time of delivery, the Customer should inspect the packaging and the products sent to determine their condition/any damages. If any non-conformity or damage is noticed in the products, the Customer should not accept the delivery of the order, which should be returned immediately through the mechanism provided for “Returns”.

8. Campaigns

“Trick or Treat” Campaign

Participation: Participation in the roulette is free and open to all site visitors. Each user can spin the roulette once (1) during the campaign period from October 25, 2024, to October 31, 2024.

Prize Redemption: To redeem the prize obtained from the roulette, the user must make a purchase equal to or greater than €50. Add the product corresponding to the prize you received to your cart, and the total discount for the product will be applied along with the rest of your order.

Prizes: Prizes include BOXPT products and VIP access to Black Friday. Prizes are personal and non-transferable and cannot be converted into cash.

Validity of Prizes: Prizes must be redeemed by November 3, 2024, upon fulfillment of the redemption criteria.

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PINK OCTOBER: In the Fight and Prevention, We Train Together!
By purchasing, you are both earning and helping Mama Help.
Campaign valid from October 1 to 31, 2024.

For every €100 spent, BOXPT will offer the buyer a €10 voucher that can be used until December 31, 2024, and will also donate €10 in goods to the Mama Help Association.

  • The €10 vouchers can be used on purchases of €100 or more.
  • €20 vouchers on purchases of €200 or more.
  • €30 vouchers on purchases of €300 or more.
  • €40 vouchers on purchases of €400 or more.
  • €50 vouchers on purchases of €500 or more.
  • €60 vouchers on purchases of €600 or more.
  • €70 vouchers on purchases of €700 or more.
  • €80 vouchers on purchases of €800 or more.
  • €90 vouchers on purchases of €900 or more.
  • €100 vouchers on purchases of €1,000 or more.

The voucher limit is €100, and they cannot be combined with other active campaigns.

Vouchers are valid until December 31 and can only be used for online purchases through the website https://eu.boxpt.com.

9. Intellectual Property Rights

All brands (unless expressly excluded), distinctive signs, images, texts, photographs and any other work reproduced or represented on the www.boxpt.com website are considered to be the property of BOXPT Equipment and as such are protected by intellectual property law. Any total or partial reproduction or representation of the website or any elements on it is therefore prohibited.

10. Change of Conditions / Information Errors

BOXPT Equipment reserves the right to change these terms of use and contracting without prior notice, as well as to modify at any time the information and commercial offerings presented regarding products, prices, promotions, commercial conditions, and services. Any changes will always be published on the website www.boxpt.com. Therefore, it is recommended to duly review/confirm the version of the General Sales Conditions in force at each moment (of the order) when using the website or making any purchase in the BOXPT Equipment online store, as they will be the terms applicable to you and/or the respective commercial transaction.

Despite all the care taken by BOXPT Equipment in preparing the content of the website www.boxpt.com, the information, texts, graphic documents, films, music, and/or other services may contain errors or be incomplete. In these cases, BOXPT Equipment cannot be held responsible for any damages resulting from the use (or inability to use) the website, including damages caused by viruses or any inaccuracies or imperfections in the information, unless such damage is the result of intent or negligence on the part of BOXPT Equipment.

11. Law and Jurisdiction

Any questions related to the interpretation of these General Sales Conditions and all disputes arising between the User/Customer and BOXPT Equipment/Seller, related to such Conditions, the use of the website www.boxpt.com, or any purchase/transaction made through it, shall be governed by Portuguese Law (Decree-Law no. 67/2003 updated by Decree-Law no. 84/2008).

In case of dispute between the parties, the competent court shall be the Tribunal da Póvoa de Varzim, with express waiver of any other.  

Despite all the care taken by BOXPT Equipment in preparing the content of the website www.boxpt.com, the information, texts, graphic documents, films, music, and/or other services may contain errors or be incomplete. In these cases, BOXPT Equipment cannot be held responsible for any damages resulting from the use (or inability to use) the website, including damages caused by viruses or any inaccuracies or imperfections in the information, unless such damage is the result of intent or negligence on the part of BOXPT Equipment.

12. Alternative Dispute Resolution

In case of a dispute, the Customer may resort to one of the Alternative Dispute Resolution Entities for Consumer Disputes. You can find more information and their contact details on the Consumer Portal, http://www.consumidor.gov.pt/informacao-ao-consumidor2/-conflitos-de-consumo.aspx.

BOXPT Equipment is a full member of CICAP, located at Rua Damião de Góis, nº 31, shop 6 – 4050-225 Porto – www.cicap.pt.

13. Customer Support

For further information or clarification, the Customer may contact BOXPT Equipment/Atitudes d’Época, Lda, via email at customerservice@boxpt.com or by phone, Monday to Friday, from 09:00 to 13:00 and from 14:00 to 18:00, at the number +351 252 643 179 or (+351) 911 048 012.